TITAN SENDER FAQ — Email Sender Help & Guide

Follow three steps: 1) Add a Send Account — go to SMTP Accounts and connect your email provider. Choose from 14 methods: SMTP Relay, Direct-to-MX, OWA/Exchange, Microsoft Graph, Gmail API, AWS SES, SendGrid, Mailgun, Postmark, Brevo, SparkPost, Elastic Email, Mandrill, or M365 Direct Send. 2) Import Contacts — navigate to Contacts page and import your recipient list via CSV file or paste emails directly. 3) Create a Campaign — go to Campaigns, compose your email, select your contact list, choose your send account, and launch.

TITAN SENDER runs as a cross-platform desktop application. Available on Windows. Minimum 4 GB RAM (8 GB recommended), internet connection for license activation and AI features, proper server configuration for Direct-to-MX mode.

On first launch, you'll see the activation screen. Enter your license key to activate. Your license is tied to your device. If you need to transfer your license to another machine, contact support.

TITAN SENDER supports 14 sending methods across two categories. Server-Based: SMTP Relay (any standard SMTP server with SSL/TLS/STARTTLS, DKIM and S/MIME signing), Direct-to-MX (direct delivery via MX lookup — no SMTP server needed), OWA/Exchange (Exchange integration), Microsoft Graph API (secure authentication), Gmail API (secure authentication — required since Google disabled app passwords), M365 Direct Send (SMTP relay connector — no OAuth needed). API Providers: AWS SES ($0.10 per 1K emails), SendGrid (v3 API), Mailgun (REST API with EU region support), Postmark (Server API with message streams), Brevo (transactional API), SparkPost (transmissions API), Elastic Email (REST API), Mandrill (Mailchimp transactional API). All methods support automatic retry with smart delays, account rotation, SOCKS4/5 proxy routing, and full header customization.

Direct-to-MX sends emails directly to the recipient's mail server by looking up their domain's MX records. No intermediary SMTP server needed. Requires proper server configuration, properly configured SPF, DKIM, and DMARC records, and a clean IP address (not blacklisted). Without DKIM signing, recipients will see authentication failure warnings.

When you have multiple send accounts, enable account rotation in your campaign's Delivery tab. Select multiple SMTP accounts, check "Enable rotation", and set "Rotate every N emails" (default: 100). The engine cycles through accounts, distributing the sending load to reduce rate-limiting risk and maintain sender reputation.

DKIM signs every outgoing email with your domain's private key. Generate a key pair, configure your DNS records, then set up in TITAN SENDER under SMTP Accounts → DKIM Signing. Works with SMTP Relay and Direct-to-MX. DKIM is critical for Direct-to-MX to avoid authentication warnings. Private keys are stored with AES-256 encryption locally.

S/MIME adds a digital signature showing the secure lock icon in email clients. Obtain a certificate from a trusted provider like DigiCert or Sectigo. Configure in SMTP Accounts → S/MIME Digital Signing. Works with SMTP Relay and Direct-to-MX. S/MIME and DKIM serve different purposes — DKIM authenticates the domain for spam filters, S/MIME authenticates the sender for email clients. Use both together for best results.

Two methods: CSV Import (select file, map columns to fields like email, first_name, last_name, company, and custom fields, choose target list) or Paste Emails (paste addresses one per line, choose target list). Auto-deduplication on import with email format validation.

Yes. Built-in DNS-based email verification runs locally with no external API cost. Checks include MX record lookup, syntax validation, disposable domain detection, and role-based address detection. Results labeled Valid, Invalid, Risky, or Unknown. Fast parallel verification — no IP blocking risk since it's DNS-only.

The Campaign Editor has three tabs: Compose (campaign name, A/B subject lines, HTML/Plain Text/Both body modes, merge tags), Delivery (send mode, account selection and rotation, speed settings with delay/batch/cooldown, anti-fingerprint encoding options, custom headers, tracking), and Recipients (select contact lists, preview count). Over 60 configurable fields in total.

Control sending speed in the Delivery tab: Delay (random between min/max seconds per email — default 1-3s), Batch Size (emails per batch — default 500), Batch Cooldown (pause between batches — default 10s). Beast Mode default is 1-3s delay, 500 batch, 10s cooldown for aggressive high-volume sending. Configure conservatively (5-15s delay, 50-100 batch, 30-60s cooldown) if deliverability is a concern.

The drag-and-drop email builder lets you compose professional emails without touching code. It includes 14 block types: Text, Heading, Image, Button, Columns (multi-column layouts), List, Quote, Social Links, Video Embed, Divider, Spacer, Signature, Custom HTML, and Footer. Features include live preview with desktop/mobile toggle, merge tag palette for easy insertion of 80+ variables, template save/load system for reusing designs, and full HTML export. You can switch between the visual builder and raw HTML editing at any time.

Yes. In the Campaign Editor's Compose tab, you can add multiple subject line variations. TITAN SENDER rotates through them automatically during sending, so different recipients receive different subject lines. This helps you test which subjects get better open rates. You can also use merge tags and spin text syntax inside subject lines for additional variation.

The Send Console is your real-time mission control for active campaigns. It has two viewing modes: Raw Output (live color-coded logs showing every SMTP command and server response as it happens) and Smart View (AI-powered error diagnosis with severity badges, pattern detection, and specific fix suggestions). You can pause, resume, or stop campaigns at any time. Real-time statistics show sent count, failed count, bounced count, and progress percentage throughout the send.

When errors occur during sending, Smart View mode automatically classifies them by severity (critical, warning, info) and detects patterns across multiple failures. The AI analyzes SMTP response codes and error messages to provide specific, actionable fix suggestions — for example, identifying rate limiting, authentication failures, DNS issues, or blacklist problems. This helps you troubleshoot deliverability issues in real time without needing to manually parse raw SMTP logs.

Three tools powered by AI: AI Email Writer (describe your email, choose tone from 8 options, language from 26, format HTML/Plain Text, generate up to 10 unique variations with brand-matched styling and merge tag integration), AI Attachment Generator (creates branded HTML attachments with auto brand detection; format conversion to PDF, EML, MSG, DOCX and more is available in Campaign Editor), and AI Spam Checker & Fixer (analyzes content for spam triggers and provides AI-generated fixes).

Creates branded HTML attachments with auto brand detection. Format conversion to PDF, EML, MSG, DOCX and more is available in Campaign Editor.

Every email is processed through 6 randomization layers that make it structurally unique — altering the document structure, randomizing element naming, injecting unique identifiers, stripping metadata, and adding invisible variations. Additionally, trigger words are neutralized, images are reprocessed, and attachment filenames are randomized. No two emails share the same fingerprint.

Beast Mode enables parallel sending with optimized concurrency per engine type, with safe limits built in. Concurrency ranges from 10 connections up to unlimited for Direct-to-MX. If you request higher concurrency than the engine allows, it auto-reduces to the safe limit to protect sender reputation.

DNS Authentication: Set up SPF, DKIM (configure in SMTP account settings), and DMARC for your domain. Sending Practices: Start slow and ramp up volume, clean your list by removing invalid/bounced emails, use merge tags for personalization, use Both content mode for multipart emails, include an unsubscribe link. Content: Spam word protection is always active (hundreds of trigger words auto-handled), keep HTML clean, balance text-to-image ratio.

All data stays on your machine. All sensitive credentials are encrypted at rest with military-grade AES-256 encryption. All server communication is fully encrypted and digitally signed. License bound to your device. Encrypted backups for data export.

One-click encrypted backup exports all data as a .tbk file — campaigns, contacts, SMTP accounts, templates, AI attachments, analytics, and settings. Import from a previously exported backup to restore all data. Backups are AES-256 encrypted. Factory reset option available with confirmation dialog.

80+ dynamic merge tags across categories: Contact fields (Email, FirstName, LastName, Company, Title, etc.), Domain variants (DomainName, FullDomain, DomainLogo), Email variants, Censored email (5 masking patterns), Campaign/sender fields, Date & time (16 tags with offset support like {Date+7}), Random data generators (names, companies, cities, job titles, addresses, phone numbers, amounts, IPs), Random string generators (configurable length), and Custom fields from CSV imports. All tags work in subject lines, body, headers, attachments, and CC/BCC fields.

Yes. In the Campaign Editor's Delivery tab, you can add CC and BCC addresses. Both fields support merge tags, so you can dynamically set CC/BCC per recipient. This is useful for compliance workflows, sending copies to CRM inboxes, or notifying team members automatically.

Yes. The Delivery tab includes a custom headers section where you can add custom headers (e.g., Reply-To overrides, priority settings, unsubscribe links). Custom headers support merge tags for dynamic per-recipient values. All 14 send engines support custom headers.

You can attach files to any campaign in the Compose tab. Supported: regular file attachments, plus AI-generated attachments (HTML, EML, MSG, DOCX, PDF, SVG). When anti-fingerprint encoding is enabled, attachment filenames are randomized per-send and file conversion ensures each attachment is structurally unique. You can also use the AI Attachment Generator to create branded documents automatically.

TITAN SENDER supports nested spin syntax using {option1|option2|option3} format. The engine randomly picks one option per-send, making each email's content unique. Spin text works in subject lines, email body, and custom headers. You can nest spins for more variation: {Hello|Hi|Hey} {there|{friend|buddy}}.

TITAN SENDER is a cross-platform desktop application. Currently available on Windows. The same license works across all supported platforms. The modern UI features a dark theme, responsive layout, and auto-updates.

TITAN SENDER offers a free plan with basic features to get started. Paid plans include Starter (basic sending features with standard support), Professional (full feature access including AI tools and priority support), and Enterprise (custom limits, dedicated support, and advanced features). All plans include free updates and access to new features as they're released. Visit the website for current pricing.

Multiple support channels are available: this FAQ page for common questions, Telegram support group for real-time help from the community and developers, and direct support via email for license and account issues. Professional and Enterprise plans include priority support with faster response times.